FREQUENTLY ASKED QUESTIONS

Questions, answered.

Everything you may want to know about working with Madora Psychiatry — from services and scheduling to insurance.

01 — GENERAL PRACTICE

What we do, who we see.

  • We provide outpatient telepsychiatry services for adults, adolescents, and children, including psychiatric evaluations, medication management, and supportive psychotherapy.

  • We see children from age 9, adolescent and adults.

02 — APPOINTMENTS & TELEHEALTH

Scheduling, format, and what to expect.

  • At this time, all appointments are conducted virtually through a secure HIPAA-compliant telehealth platform.

  • We are currently accepting patients located in:

    • Texas

    • Michigan

    • Adult Initial Evaluation: 50 minutes

    • Child/Adolescent Evaluation: 75 minutes

    • Follow-Up Visits: 25 minutes

  • After scheduling, you will receive access to the patient portal by email. Please complete all intake forms prior to your appointment to help ensure a smooth and productive visit.

  • If you arrive late, your session will still end at the scheduled time. Significant lateness may require rescheduling.

03 — INSURANCE & PAYMENT

Insurance, rates, and policies.

  • We currently accept select insurance plans through Headway and also offer self-pay options.

    • Aetna

    • Cigna

    • Carelon Behavioral Health

    • Quest Behavioral Health

    • Ascension (Smart Health)

    • BCBS

    • United - coming soon

    • Adult Initial Evaluation: $400

    • Child/Adolescent Evaluation: $515

    • Follow-Up Appointments: $225

    • Payment is processed on the day of your appointment, and a card must remain on file prior to services.

    • Appointments canceled with less than 24 hours' notice may be subject to the full appointment fee.

04 - MEDICATION QUESTIONS

Prescriptions and Treatment.

  • When clinically appropriate, controlled substances may be prescribed in accordance with state and federal regulations. Additional monitoring, documentation, and follow-up requirements may apply.

  • Not necessarily. Treatment recommendations are individualized and may include:

    • Medication

    • Therapy recommendations

    • Lifestyle interventions

    • Further evaluation

    • Collaborative care planning

05 - GOOD FIT OR PHILOSOPHY QUESTIONS

Is this practice right for you?

  • We believe mental health care should feel collaborative, thoughtful, and grounded in real life. Our approach combines evidence-based psychiatric care with a warm, personalized experience that allows patients to feel heard, understood, and supported.

    • Treatment is collaborative and tailored to your goals, symptoms, lifestyle, and overall wellbeing. We focus on creating realistic, sustainable plans that support both mental and emotional health over time.

  • Many people seek psychiatric care when they feel persistently overwhelmed, emotionally stuck, anxious, unfocused, burned out, or unlike themselves. Seeking support does not mean something is "wrong" with you — it means you are ready for additional support and clarity.

  • You may contact the office through the patient portal or practice contact information listed on the website.